1 Carrol Mortgage
Carroll Mortgage Group
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Testimonial

My home loan experience was an absolute nightmare! I made the mistake of going to a big company with a system that was extremely complex, inflexible, and impersonal. The people at the big company didn’t communicate with each other well, and certainly didn’t with me. My loan officer didn’t understand her own company’s requirements and didn’t understand my personal situation. I explained the same details over and over and provided the same documents numerous times as well. Her advice was so far off-base that I sometimes wondered if it was fraudulent. At one point she told me the loan had been approved and we just needed a couple more documents to close, so I rented the house for a month to keep the sellers from accepting another offer and moved in.  A few days later she called and said it hadn’t been approved after all. I was three days from being homeless. I finally took my realtor’s advice, pulled my file from the loan officer at the big company, and took it to Jim Carroll. Two weeks later the loan closed, and now I’m a happy homeowner. With Jim Carroll, I always felt like somebody was listening to me. Thanks again!

Lana Hallmark


doing what what she did in 2 week that my old mortgage broker couldn't do in 2 months
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